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Get to Know ProAmAuto.com

  1. Who is ProAm Auto ?
  2. Why should I purchase from ProAm Auto?
  3. How long has ProAm Auto been selling on the internet?
  4. Do you MATCH PRICES?
  5. Where are you located?
  6. What is your RETURN Policy?

Q: Who is ProAm Auto ?

ProAm Auto is a performance and appearance automotive retail store and service center located in Houston, TX. We have been in business since 1984 specializing in helping people fulfill their automotive desires. When you place an order on our website, real people here at our store review the orders for accuracy and fulfill the orders from picking to shipping.

Q: Why should I purchase from ProAm Auto?

The employees at ProAm Auto strive to help you solve your problems or fulfill your automotive performance desires. If you ever have a question about a product’s proper use, performance, or installation, please know that friendly, helping people are just a toll free phone call away. If you call after business hours, please leave us a message and we will call you back as soon as we can.

Q: How long has ProAm Auto been selling on the internet?

Originally, ProAmAuto.com started as a simple website in 1997 that contained product line information and links to local and national car clubs. Online ordering was added to an upgraded site in 2003, and we have been successfully serving customers nationwide and worldwide ever since. Know that we are a genuine enthusiast business that focuses our work on improving your customer experience and providing products of exceptional quality and performance.

Q: Do you MATCH PRICES?

Generally NO, we cannot. Many times “internet pricing” is a special price offered on manufacturer blowout or end of design special offerings. Be sure before you ask for a price match that you are comparing “apples to apples”. ProAmAuto never sells used or “Blems” or other non-new item without expressly saying so on the item description.

Q: Where are you located?

ProAm Auto is located in Houston, TX. Being centrally located allows us to serve the entire USA with quick delivery time. East and West coast customers are usually no more than 3 delivery days away.

Q: What is your RETURN Policy?

ProAm Auto accepts returns up to 30 days from receipt of your order. No returns are accepted on any installed items like shocks and struts, or any special ordered items like custom seats, or electronic items like radar detectors or power programmers. If the product you received was the wrong item and it was our fault in picking or shipping, we will pay for return shipping. If the product was ordered wrong or if you decide you just don’t want the item, then you are responsible for return shipping cost and a 15% restocking fee. All merchandise must be returned in original packaging, and must include a copy of the order receipt or invoice. Again, we are real people at a real business and are here to help you. If you have any concerns, please call us at 1-800-847-5712.

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